Xat 2005 Score Card

Admin | December 28, 2011 | Comments Off

Xat 2005 Score Card

Xat 2005 Score Card

Banks can use AI (artificial intelligence) to perform many basic services for customers, including protection from credit card fraud, credit screenings and even automated telephone responses to provide account information.

Natural Language Processing

NLP, also known as natural language processing, is a variety of artificial intelligence algorithm. It compares a verbal or written response to databases to interpret a user's meaning, and provide an appropriate response. This technology, also used in computer-based translation programs, can be used to provide automatic responses to customer phone inquiries. Systems in which automated response AI programs interact with customers can save banks a great deal of money in personnel costs by eliminating the requirement for real-life operators except in more complex situations. Looking for more information? Check out this article about Natural Language Processing.